AutoSync Issues

Incident Report for Connex ECommerce

Resolved

This incident has been resolved.

Posted Nov 01, 2022 - 12:00 EDT

Monitoring

We are implementing a change on Tuesday. The browser tab must be open: https://help.syncwithconnex.com/hc/how-does-the-automatic-sync-work

Posted Oct 31, 2022 - 19:52 EDT

Identified

There is an issue with QBO AutoSync at the moment that we have identified and are working to find a fix.
Please Manual Sync for now and we will update this as we find a solution.

Posted Oct 31, 2022 - 11:34 EDT

This incident affected: Connex for QuickBooks - QuickBooks Online Users.