Selling channel name setting missing on settings page

Incident Report for Connex ECommerce

Resolved

This incident has been resolved.

Posted Nov 13, 2023 - 15:19 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 08, 2023 - 15:38 EST

Identified

We are in process of fixing the issue. If you go to settings > order setting and click manual sync, there is no list of selling channels.

Posted Nov 08, 2023 - 11:23 EST

This incident affected: Connex for QuickBooks - Desktop Users and Connex for QuickBooks - QuickBooks Online Users.