Our development team resolved an error, due to daylight savings time. The error occurred because 3/8 2 AM cannot be assigned to a sync date in Connex, since the closed move ahead an hour. The sync should resume shortly. If not, log into Connex. Expand manually sync. As the end date of the sync, enter 3/10. Here are more details on the error:
Date: 3/7/2020 10:01:45 PM Message: There was an error syncing with your website. Please contact JMA support. Error: System.ArgumentException: The supplied DateTime represents an invalid time. For example, when the clock is adjusted forward, any time in the period that is skipped is invalid. Parameter name: dateTime at System.TimeZoneInfo.ConvertTime(DateTime dateTime, TimeZoneInfo sourceTimeZone, TimeZoneInfo destinationTimeZone, TimeZoneInfoOptions flags, CachedData cachedData) at
Posted Mar 09, 2020 - 08:21 EDT
This incident affected: Connex for QuickBooks - Desktop Users and Connex for QuickBooks - QuickBooks Online Users.