Cannot sync orders from QB

Incident Report for Connex ECommerce

Resolved

This incident has been resolved.

Posted Feb 03, 2020 - 14:37 EST

Monitoring

Please retry the sync after 11:15 am EST. There was an update and some users cannot sync. If you need to resync, read this guide: https://help.syncwithconnex.com/hc/en-us/articles/360021165292-How-do-I-perform-a-manual-sync-from-QuickBooks-

Posted Feb 03, 2020 - 10:47 EST

This incident affected: Connex for QuickBooks - QuickBooks Online Users.